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Technical Lead IT Services
1 week ago
This is an exciting opportunity to lead a team in providing high-quality technical services and support to the Employee Technology Experience department.
As a Technical Lead, you will be responsible for managing our ServiceNow (People Connect) HR Case Management solution and ensuring it meets the needs of the business.
You will work closely with business areas, end users, and vendors to assess the suitability of IT systems or applications and implement solutions to enhance their intended functionality.
This role requires strong analytical and problem-solving skills to identify opportunities for process improvements and implement change.
The successful candidate will contribute to the development and delivery of projects that align with the strategic objectives of the Australian Taxation Office.
