Insurance Administration Support Specialist

5 days ago

North Ryde, New South Wales, Australia Aon Full time

As an Insurance Administration Support Specialist at Aon, you will play a vital role in providing administrative support to our team. Your primary responsibilities will include issuing policy documentation, data entry, and managing workflow through a centralised inbox for our national business. You will also be responsible for answering phones and responding to client queries, as well as greeting clients in the office when required.

To be successful in this role, you will need to have excellent communication and organisational skills, a positive attitude, and the ability to work effectively in a team environment and independently. Previous customer service experience would be desirable, but not essential. You will be provided with training to support your growth and develop your understanding of insurance.

Aon is a leading global professional services firm providing a broad range of risk, retirement, and health solutions. Our team of business insurance specialists can help you find a policy suited to the common risks of your industry so you're more confident that you've found the right type of insurance for your business.

We offer a comprehensive benefits package, encourage a diverse workforce, and promote a flexible and inclusive work environment. You will have the opportunity to work with a supportive and fun team, and we are committed to helping you develop your skills and career.

Key responsibilities:

  • Issuing policy documentation and data entry
  • Managing workflow through a centralised inbox
  • Answering phones and responding to client queries
  • Greeting clients in the office when required

Key skills and experience:

  • Excellent communication and organisational skills
  • Positive attitude
  • Ability to work effectively in a team environment and independently
  • Previous customer service experience desirable

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