Field Services Engineer

3 weeks ago


Ballarat Central, Victoria, Australia Ballarat Health Services Full time
About the Role

The Field Services Engineer is a key position within our organization, responsible for maintaining and improving server room, comms room, and data centre environments. This role requires a strong understanding of networking concepts and experience managing large networks.

Key Responsibilities
  • Maintain and improve server room, comms room, and data centre environments.
  • Regularly check in to campus locations to ensure the smooth operation of equipment and services.
  • Provide technical solutions in a professional manner and to agreed timeframe.
  • Build and grow relationships with stakeholders, vendors, and suppliers.
  • Ensure technical processes follow best practice.
  • Design and implement new hardware and software solutions.
  • Adhere to ITIL processes, including Change Management, Incident Management, Knowledge Management, and Major Incident Management.
Requirements
  • Strong understanding of networking concepts and experience managing large networks.
  • Office 365 and Azure AD Admin experience.
  • Experience working with cloud technology.
  • Extensive experience in installing software patches and updates.
  • Demonstrable PowerShell abilities.
  • Excellent verbal and written communication skills.
  • A current driver's license.
  • Excellent problem-solving skills, self-starter, and working autonomously.
About Grampians Health

Grampians Health is a leading healthcare provider in the region, committed to delivering high-quality services to our community. We are seeking a highly skilled and experienced Field Services Engineer to join our team.



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