Café Team Member: Providing Exceptional Customer Service

2 weeks ago


Airlie Beach, Queensland, Australia NRMA Parks and Resorts Full time

About the Role

As a Café Attendant at NRMA Parks and Resorts, you will play a vital part in delivering exceptional customer service to our guests. We are looking for individuals who are passionate about providing top-notch service and are dedicated to making a difference in the hospitality industry.

  • Key Responsibilities:
  • Greet guests with a warm smile, take orders, and run food efficiently.
  • Prepare and serve high-quality beverages, including coffee, and assist in the preparation of specialty drinks.
  • Collaborate with the team to ensure a clean and organized café environment.
  • Participate in team meetings and contribute to a positive and inclusive team culture.
  • Perform other duties as required by the Café or Resort Manager.

What We're Looking For

We are seeking individuals who possess excellent communication and interpersonal skills, with a demonstrated ability to work effectively in a fast-paced environment. Previous experience in a restaurant, café, or customer service role is highly desirable, but not essential. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply.

Benefits of Working with NRMA Parks and Resorts

  • Competitive compensation package.
  • Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
  • Complimentary myNRMA membership, including free Roadside Assistance and discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants, and much more.
  • Our reward and recognition program, ‘My Thanks’.
  • Employee referral program, with opportunities to earn a referral bonus of up to $2,000.
  • Opportunities for growth, progression, or relocation to one of our many holiday parks or resorts.

Our Inclusive Workplace Culture

We celebrate and welcome diversity, and we are committed to creating an inclusive workplace where our people feel respected, heard, valued, and connected. We promote equal opportunities and welcome applications from people of all backgrounds, experiences, and abilities.


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