Administrative Support Officer

4 days ago


Ballarat, Victoria, Australia Calvary Care Full time
About the Role

The primary responsibility of this position is to provide administrative support to the Home Manager and the overall Home. This involves coordinating key administration tasks such as staffing, roster administration, managing office supplies, and delivering exceptional customer service to all stakeholders.

Key Responsibilities
  • Maintain a strong focus on customer service excellence and deliver a high level of customer service to all stakeholders
  • Presentation of a caring and customer-focused experience to visitors through being the first point of contact
  • Responding to phone, walk-up, and email queries promptly as defined in Key Performance Expectations
  • Managing day-to-day administration
  • Ensuring home rosters/roster allocations are administered upon direction of clinical staff or Home Manager to provide optimal service


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