Transport Operations Manager

5 days ago


Brisbane, Queensland, Australia Volvo Full time
Job Description

We are seeking a seasoned Credit Management professional to join our team as a Transport Operations Manager. The successful candidate will possess strong reconciliation and debt collection skills, excellent communication abilities, and a high attention to detail.

About the Role
  • This is a unique opportunity to work with one of the world's most iconic brands, shaping sustainable transport and infrastructure solutions for the future.
  • The role involves managing a diverse debtor's ledger of approximately 550 customer accounts, ensuring efficient and effective collection from and maintenance of customers while adhering to company policies and procedures.
  • Reporting to the National Credit Manager, you will perform duties to ensure the efficient and effective collection from, and maintenance of, Volvo Group Australia customers while meeting set targets and Days Sales Outstanding objectives.

Key Responsibilities:

  1. Collect, reconcile, and maintain customer accounts while meeting set targets and Days Sales Outstanding objectives.
  2. Perform credit limit reviews, manage credit insurance applications, and ensure compliance with company policies.
  3. Prepare weekly and month-end reports, customer statements, and maintain cash flow forecasts.
  4. Investigate and maintain dispute registers, liaise with internal teams, and manage debt collections through to full legal status.
  5. Build strong relationships with internal and external partners, including dealerships and banking teams.
  6. Identify opportunities to enhance credit processes and drive efficiency.
About You
  • You will be a seasoned Credit Management or Accounts Receivable professional familiar with ERP systems like SAP.
  • The successful candidate will possess experience in credit control, accounts receivable, or finance-related roles, strong reconciliation and debt collection skills, excellent communication and stakeholder management abilities, and a high attention to detail.
  • Familiarity with PPS registration and credit insurance processes is desirable.
What We Offer
  • A truly values-based organisation, inclusive workplace culture and passionate people shaping the world we live in.
  • Modern, world-class open plan office with fully electric stand-up desks, an onsite café, parental room, end-of-journey facilities and the latest equipment.
  • Opportunity to leverage a globally aligned and locally authentic icon. Work with international specialists to deliver locally tailored projects and initiatives.
  • Benefits for applicable staff including access to Sonder (Wellbeing & Safety Partner) for employees and family members, education assistance, Service Awards, income protection, private health insurance, personal computer loans, option to purchase additional leave, additional superannuation and generous paid parental leave provisions.

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