Director of Healthcare Strategy

1 day ago

Gold Coast, Queensland, Australia beBeeValueBasedCare Full time $120,000 - $160,000

**Director, Value-Based Care: Leadership Opportunity**


We are seeking a seasoned leader to head our team focused on delivering high-quality value-based care services. As Director, Value-Based Care, you will oversee and scale a team of advisors and analysts who work closely with medical practices across the US to drive performance in various value-based care programs.


This leadership position is ideal for someone who thrives at the intersection of healthcare, technology, and strategy, and who is passionate about managing teams, improving processes, and driving measurable impact for clients.


Key Responsibilities:

  • Mentor and coach a small team of advisors and analysts who manage portfolios of medical practices, including ophthalmology, dermatology, orthopedic, and other specialties.
  • Serve as a subject matter expert and escalation point for complex client needs and high-profile accounts.
  • Develop scalable workflows, playbooks, and training materials to ensure advisor consistency and year-over-year impact.
  • Establish and track team performance metrics (utilization, quality, customer satisfaction, etc.).
  • Collaborate with the Health Policy team to ensure compliance with regulatory requirements, monitor quality assurance, and develop solutions to complex issues.


Client & Program Oversight:

  • Ensure high standards of service delivery across all client touchpoints, including onboarding, MIPS reporting, ASCQR reporting, and ongoing engagement.
  • Partner with the Sales organization to articulate service capabilities, address operational inquiries, scope effort for non-standard opportunities, and join prospect calls to help close new business.
  • Partner with cross-functional teams (Sales, Product, Engineering) to refine the client journey and develop tools that support success in value-based care.


Qualifications:

  • Bachelor's degree in healthcare, business, public health, or related field experience; advanced degree a plus.
  • 7+ years in healthcare, including 5+ years' experience in ophthalmology or another medical specialty, including clinical or vendor relevant experience.
  • 5+ years leading client-facing teams.
  • Deep familiarity with MIPS, value-based care programs.
  • Experience working with QCDRs such as Verana Health and Healthmonix.
  • Experience in EHRs such as Nextech, Nextgen, EyeMD, iMedicWare, Modernizing Medicine EMA, Epic, Cerner, and Allscripts.
  • Demonstrated success managing people, building processes, and improving outcomes in a scaling, client-centric environment.
  • Proven ability to influence and communicate effectively across functions and levels, with empathy and accountability.
  • Analytical and operational mindset with strong Excel/data reporting skills.
  • Passion for healthcare innovation and improving patient/provider outcomes through technology.
  • Comfortable working remotely with geographically distributed teams.

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