Technical Service Specialist
4 weeks ago
Your primary role will be to provide superior service and support to our customers on rock crushers, feeders and vibrating screens. You will also contribute to expanding the customer base in conjunction with the Service Manager.
Responsibilities:- Assist customers by repairing equipment and resolving problems as they arise.
- Communicate information on equipment malfunctions.
- Enhance fault-finding and troubleshooting techniques.
- Demonstrate attention to detail and familiarity with precision measuring equipment.
- Work within reasonable time constraints.
- Perform additional duties assigned to aid the overall objective of the position.
- Collaborate effectively as part of a team and work independently.
- Adhere to the Company's safety-first culture.
- Comply with the Company's policies and procedures at all times.
- Availability to work flexible hours.
- Ability to visit customer sites, such as mine and quarry locations, which may involve overnight stays.
- Flexibility to work non-standard hours, including weekends.
- COVID-19 vaccination – evidence must be provided within 3 months of commencement to meet customer site induction and clearance processes.
- Willingness to travel for short periods both interstate and overseas.
- Essential: Fitter qualification.
- Current Motor Vehicle Driver's License.
- Experience in Mining, Quarry or related industries.
- Familiarity with Terex Jaques or Cedarapids equipment is advantageous.
- Knowledge of Terex Washing Systems would be beneficial.
- Hydraulic experience is advantageous.
- Dogging and/or Rigging Tickets are favourable.
- Electrical knowledge and welding experience would be valuable.
- Proficiency in computer software.
$70,000 - $100,000 per annum.
We encourage applicants who believe they possess the necessary skills and qualifications, even if they do not meet all the listed requirements.
At MP Melbourne (Jaques), we strive to create an inclusive and empowering workplace culture. We value diversity, equity and inclusion, safety, integrity, respect, servant leadership, courage, citizenship and continuous improvement.
We see inclusion as a key to our success and are committed to actively fostering a culture where every team member feels valued, listened to, and appreciated. As an Equal Opportunity Employer, employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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