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Airside Operations Supervisor

2 months ago

Perth, Western Australia dnata catering Full time

Position Overview

We are seeking a skilled and experienced Operations Leading Hand to oversee our Airside team in a dynamic environment. This role is pivotal in ensuring that our customer service operations run smoothly and efficiently.

Key Responsibilities:

  1. Manage and direct team members within the Customer Delivery division.
  2. Monitor productivity and ensure performance targets are achieved in your area of responsibility, including regular performance evaluations.
  3. Assist in the oversight of catering vehicles to guarantee timely and safe loading for all aircraft.
  4. Exemplify leadership by performing all driver duties as needed.
  5. Train, supervise, and onboard new employees in your designated area.
  6. Organize and streamline workflows within your operational zone.
  7. Handle administrative tasks and reporting as required.
  8. Address any discrepancies and confirm the accuracy of all flight deliveries.

Qualifications for Success:

  1. Proven leadership, decision-making, and organizational skills to meet performance demands in a fast-paced setting.
  2. Hands-on experience with a strong emphasis on leading by example.
  3. Effective verbal and written communication abilities.
  4. Possession of a valid ASIC card is mandatory.
  5. Must hold a valid MR or greater driver's license and be authorized to operate airside.
  6. ADA Fork Lift license is advantageous but not required.
  7. First Aid Certificate and WHS qualifications are preferred.
  8. Availability to work flexibly around flight schedules is essential.
  9. A clean Police Record is a prerequisite for this role.

Benefits:

  1. Become part of a dedicated team passionate about delivering exceptional customer service.
  2. Enjoy a vibrant work environment airside, servicing aircraft.
  3. Flexible scheduling options across a 7-day roster with competitive hourly rates.
  4. Access to tailored Employee Novated Car Lease options.
  5. Opportunity to demonstrate your leadership and supervisory skills.
  6. Participate in our employee benefits program, including a wellbeing platform and discounts from numerous retailers.

About Us:

We are a leading provider of inflight catering and retail services in Australia, renowned for our extensive service capabilities. Operating multiple facilities across various cities, we employ thousands of individuals dedicated to producing millions of meals and servicing numerous flights annually. As part of the Emirates Group, we ensure the aviation industry operates seamlessly.