
Software Product Content Specialist
4 days ago
**Product Content Creator**
We are a leading provider of people analytics solutions, seeking an experienced professional to craft engaging product content and user guides.
Our customers and staff span the globe, requiring a comprehensive solution that unlocks the value of HR data and drives better decision making.
You will have the opportunity to bring your creativity, communication skills, and enthusiasm to work with a dedicated team and deliver exceptional customer experiences.
**Key Responsibilities:**
- Collaborate with cross-functional teams to create documentation and content explaining our product's features and functionality.
- Develop modern creative content, including bite-sized videos, feature walk-throughs, and in-product help.
- Contribute to shaping the approach to user help materials, defining what makes great content for customers.
- Develop a deep understanding of end-users' needs, translating complex technical concepts into clear and concise content.
**Requirements:**
- Excellent writing skills and experience creating software product documentation.
- Ability to thrive in a fast-paced agile environment, prioritizing tasks effectively.
- Strong analytical mindset, solving large-scale problems to drive business success.
- Proven expertise in product documentation, technical writing, or related fields.
- Relevant degree or certification in software engineering, computer science, business, marketing, communications, or related fields.
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