Site Reliability Engineer, Mid-Level

4 weeks ago


Sydney, New South Wales, Australia Cisco Full time

Duo Security, now a part of Cisco, is the leading provider of Trusted Access security and multi-factor authentication delivered through the cloud.

Our team is our secret sauce. We run the spectrum from artists to analysts, low-key to high energy, and bring together a diversity of skill sets, experiences, and perspectives to solve what we consider to be the world's most pressing geopolitical challenge —transforming the security industry as we know it.

As a Senior Software Engineer on our Site Reliability Engineering team, you will develop software and tools to empower Duo's product development teams to run and maintain their services in production. You will collaborate with a wide range of internal partners to engineer automated solutions in an effort to remove toil and enhance stability for a variety of infrastructure, with an emphasis on scalability.

Key Responsibilities:

  • Architect cloud-based services, including infrastructure maintenance
  • Mentor more junior engineers in their technical skills
  • Run meetings where the outcome is a technical decision made
  • Write performant, maintainable, testable code
  • Enjoy reading and critiquing others' code in code review
  • Be passionate about automation and reducing toil
  • Be committed to quality and experienced with modern software testing practices
  • Care about contributing to an amazing work culture and environment

Preferred Qualifications:

  • Prior experience with automated configuration tools like Ansible, Puppet, Chef, etc.
  • Prior experience in Infrastructure as Code in Terraform and running microservices in Kubernetes
  • Prior experience writing web applications in Python
  • Prior experience deploying cloud services, monitoring, alerting, and handling escalations
  • Experience supporting a high-availability SaaS environment
  • Ability to work well in charting new DevOps practices without a well-defined roadmap

Why You Should Apply:

  • You've seen the news Cybersecurity is the biggest issue of our time and you want to make a difference.
  • You thrive having the autonomy to operate in a meaningful problem space solving real problems for real people.
  • You love collaborating with, teaching, and learning from high-performing peers on software projects.

This Job May Not Be for You If:

  • You only code alone and aren't willing to mentor and be mentored.
  • You lack a real passion for writing high-quality secure software that is backed by an equally mature approach to testing.
  • You stress under the ambiguity of a problem and default to others to provide you with the answers.
  • Your first instinct is to point out why something can't be done rather than focusing on what the customer problem is.
  • You tire at the thought of a steady, deliberate pace in both a product and company.


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