Airport Retail Manager

2 days ago


Brisbane, Queensland, Australia A Co Full time

**About A Co**

A Co is a leading manufacturer of travel bags and accessories, with over 150 products selling in multiple retailers around the world. We are committed to providing exceptional customer service and an unforgettable shopping experience.

Estimated Salary: $80,000 per annum

**Job Description**

We are currently seeking a highly motivated and experienced Airport Retail Manager to join our team at Brisbane Airport. The successful candidate will be responsible for managing the day-to-day store sales, stock, visual merchandising and leading the team.

Duties and Responsibilities:

  • Manage and train all store staff, including product training.
  • Monitor store and staff performance to ensure all company and airport processes are being adhered to.
  • Provide an in-store experience that inspires and empowers our customers.
  • Engage with our customers by sharing your product knowledge and experience.
  • Receipting, replenishing and merchandising products in store.
  • Working in a team to achieve goals and objectives.
  • Maintain the in-store operations including housekeeping, visual merchandising & cleaning required.
  • Create and manage store rosters and payroll, with reference to airport volume forecasts and flight schedules.

Key Performance Indicators (KPIs):

  • Store Sales meet budget expectations.
  • Store hours and staff management to budget.
  • Store Visual Presentation Standards meet company guidelines.
  • Airport Safety and Procedures are strictly adhered to at all times.
  • Payroll submitted on time and accurately.

Required Skills and Qualifications:

  • Previous retail experience as a store manager in an Airport environment, mandatory.
  • A commitment to providing exceptional customer service and an unforgettable shopping experience.
  • A passion for travel.
  • The ability to work well within a fast-paced and energetic team environment.
  • Self-motivated and willingness in meeting/exceeding sales targets & KPI's.
  • To be successful in this role, you must be able to pass Airport ASIC security requirements.

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