Service Operations Specialist

7 days ago

Sydney, New South Wales, Australia beBeeSpecialist Full time $100,000 - $120,000
About the Role

We are seeking a highly skilled Service Operations Specialist to join our team. In this role, you will be responsible for ensuring the smooth functioning of our systems and processes.

Key Responsibilities
  • Manage complex incidents to minimize downtime and ensure customer satisfaction.
  • Monitor and manage day-to-day service operations to optimize system performance and efficiency.
  • Collaborate with internal teams and external vendors to resolve service requests and ensure adherence to service level agreements.
  • Analyze operational data to identify trends, bottlenecks, and areas for improvement in service processes.
  • Develop and maintain operational procedures to enhance efficiency and minimize service disruptions.
  • Work with technical teams to address product-related service issues and recommend improvements.
  • Conduct root cause analysis for recurring incidents and work with problem management to implement solutions.
  • Ensure documentation is up-to-date for all operational processes, incidents, and service management workflows.
  • Identify opportunities for automation and process optimization to reduce manual intervention and increase operational efficiency.
Requirements
  • Minimum 2-3 years experience in network and/or application/system support domain.
  • Prior experience working directly with external customers delivering to SLAs.
  • Experience working in the airport/airline industry.

This role is critical to ensuring SITA's competitive strength and business growth through the provision of high-quality technical services to our customers. The successful candidate will perform all service operations activities according to SITA standards and procedures, maximizing customer satisfaction by delivering first-class support activities.

  • Service Operations Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeService Full time $70,000 - $85,000

    Service Operations SpecialistThis role is ideal for a proactive and organised professional who can ensure smooth operations, effective communication, and high-quality support for both technicians and clients.About the RoleWe are seeking a Service Operations Specialist to join our team. The successful candidate will be responsible for coordinating service...

  • Investor Services and Operations Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeFinancial Full time $140,000 - $160,000

    Job Title: Investor Services and Operations Specialist">Job Description:We are seeking a detail-orientated, reliable, and motivated Investor Services and Operations Specialist to join our team to support our operations activities and ensure seamless client engagement and compliance.This is an exceptional entry point into private credit funds management for...

  • Service Operations Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeServicing Full time $60,000 - $90,000

    Job Title: Service Operations Specialist">We are seeking a highly skilled Service Operations Specialist to coordinate the installation and servicing of our products across Sydney and NSW. The successful candidate will play a critical role in upholding our standards and ensuring the success of our operations.">The ideal candidate will have excellent...

  • Operational Services Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeOperational Full time $30,571 - $63,354

    Job Title: Operational Services SpecialistWe are seeking a skilled and motivated Operational Services Specialist to join our team. As an integral part of our Pre-Analytical Services team, you will play a vital role in supporting patient care by delivering high-quality customer service and ensuring specimens are collected, prepared, and managed accurately and...

  • Service Operations Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $50,000 - $80,000

    Job Title: Service Operations SpecialistWe are seeking an experienced Service Operations Specialist to join our team. This role is responsible for delivering exceptional customer service and maintaining a clean working environment.Maintain high standards of food hygiene and cleanliness in the kitchen area;Deliver food and beverages to patients and doctors...

  • Financial Service Operations Specialist

    7 days ago

    Sydney, New South Wales, Australia beBeeOperational Full time $80,000 - $120,000

    Job Title:Financial Service Operations SpecialistWe are seeking a skilled and detail-oriented Financial Service Operations Specialist to join our team in Sydney. As a key member of our Corporate and Institutional Banking division, you will play a critical role in delivering exceptional service to our clients across various industries.

  • Service Operations Specialist

    1 week ago

    Sydney, New South Wales, Australia Cuscal Full time

    Permanent Full-time opportunity- We offer a generous shift allowance, 4 days on 4 days off on rotation- We are one of the fast-growing FinTech's in the payments sector**Be the inventor and enabler of our business**Where else will you get the chance to build products from scratch? Products that impact the lives of millions of people in the everyday. At...

  • Service Operations Specialist

    1 week ago

    Sydney, New South Wales, Australia Cuscal Limited Full time

    Company DescriptionForward with Cuscal At Cuscal, we're not just shaping the future of payments - we're pioneering it.From launching Australia's first ATM to being the first certified NPP PayTo Payer and Initiator in 2022, we've spent over 59 years building solutions that millions of Australians rely on every day.Now, we're preparing for what's next, and we...

  • Equipment Operator and Service Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeService Full time $71,350 - $85,961

    Equipment Operator and Service SpecialistThe role of the Equipment Operator and Service Specialist is a critical component in ensuring the smooth operation of our projects. As a representative of our company, you will be responsible for providing expert advice, making pickups and deliveries, and maintaining the high standard and quality of our equipment.Key...

  • Guest Service Agent

    1 week ago

    Sydney, New South Wales, Australia Operations Full time

    **About Capella Hotels and Resorts**Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected to create the perfect stay for each guest. Our destinations are designed by world-renowned architects. Our restaurants offer authentic flavours imaginatively...