
Operational Services Specialist
1 week ago
Job Title: Operational Services Specialist
We are seeking a skilled and motivated Operational Services Specialist to join our team. As an integral part of our Pre-Analytical Services team, you will play a vital role in supporting patient care by delivering high-quality customer service and ensuring specimens are collected, prepared, and managed accurately and efficiently.
The successful candidate will work effectively in a team environment, prioritizing tasks and maintaining accuracy while handling both internal and external customer enquiries professionally. You will be responsible for ensuring specimens are accurately prepared, stored, and transported under defined conditions, while maintaining precise data entry into laboratory information systems to support timely diagnosis and treatment.
To succeed in this role, you will require:
- Excellent communication and customer service skills to support patients and staff
- Able to work effectively in a team, prioritize tasks, and maintain accuracy
- Demonstrated reliability, sound computer literacy, and commitment to confidentiality
This is an excellent opportunity to build your skills and contribute to the efficient and effective operation of our Pre-Analytical Services team. If you are a motivated and reliable individual with a strong focus on customer service and accuracy, we encourage you to apply.
Benefits of working with us include:
- Flexible salary packaging options
- Paid recreation leave for essential rejuvenation
- Access to Fitness Passport, a discounted workplace health and fitness program
We value diversity and inclusion, and welcome applications from all candidates who share our commitment to providing high-quality patient care. Aboriginal and Torres Strait Islander applicants are encouraged to apply.
About the role
This role offers an exciting opportunity to work in a dynamic healthcare environment, contributing to the delivery of quality outcomes. You will have the chance to develop your skills and knowledge in a supportive team environment.
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