Financial Services Professional

7 days ago

Melbourne, Victoria, Australia beBeeProfessional Full time $82,690 - $118,048
About This Role

We are seeking a dedicated and customer-focused Financial Services Professional to join our team. As a Personal Banking Consultant, you will play a key role in providing exceptional customer service and advice on financial products and services.

Your main responsibilities will include:

  • Providing a seamless end-to-end customer experience by advising them on appropriate products and services
  • Liaising directly with customers as the brand ambassador for our organisation
  • Introducing, promoting and assisting customers with digital banking solutions to meet their needs
  • Contributing to fulfilling customers' needs by providing personal banking products and services with a customer-centric approach
  • Managing customer feedback and enquiries effectively
  • Participating in ongoing training and development plans
Requirements

To be successful in this role, you will need:

  • A proven track record in customer excellence gained in banking, sales, hospitality or retail
  • The desire to develop your financial expertise and grow your career
  • Ability to understand and provide solutions to meet individual customer needs
  • A passion for delivering first-class customer service and making a difference
  • A proven ability to multitask and strong attention to detail
  • The Higher School Certificate or equivalent certification
Benefits

We offer a range of benefits to support your career development and wellbeing, including:

  • Tailored professional development opportunities
  • Competitive pay
  • An embedded flexible working culture
  • Market-leading subsidised private health cover
  • Enhanced parental pay and support when returning to work
  • Subsidised banking products and services
  • Bonus leave days
  • Wellness programmes including discounted gym memberships
About Us

We value diversity and inclusion and are committed to creating a workplace where everyone feels valued, respected and empowered to contribute. We believe that our differences are what make us stronger and more innovative, and we strive to create an environment where all employees can thrive.

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