Hospitality Team Lead
5 days ago
We are a women-led social enterprise providing employment and training for migrant and refugee women. Our mission is to offer financial security, skill development, and a sense of connection, safety, and belonging to our staff.
Job Summary
This role requires a skilled leader who can empower staff through transformative leadership and foster social connection through hospitality. The ideal candidate will have 5+ years of hospitality experience and 1+ year of management experience.
Key Responsibilities
• Support and mentor staff to achieve their full potential
• Ensure daily operations run smoothly and efficiently
• Provide quality customer service and maintain a positive brand image
• Develop and implement effective rostering and asset reporting systems
• Refer staff to relevant resources when needed
• Host community events to increase engagement and drive business growth
• Analyse sales data and meet KPIs
Essential Requirements
• Proven track record of building strong relationships and providing constructive feedback
• Commitment to creating a safe, inclusive, and compliant workplace environment
• Food Safety Supervisor Certificate or equivalent qualification
• Working With Vulnerable People (WWVP) card or equivalent certification
• Excellent written and verbal communication skills
Why Join Us?
Join a dynamic team committed to empowering migrant and refugee women. Enjoy opportunities for professional growth, a supportive work environment, and the satisfaction of making a meaningful contribution to society.
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