Product Support Specialist

4 weeks ago


Hornsby, New South Wales, Australia Clark Equipment Full time
Product Support Specialist - Materials Handling

Clark Equipment is seeking a skilled Product Support Specialist to join our team in Sydney. As a key member of our sales team, you will be responsible for providing maintenance support and technical assistance to our customers, dealers, and branches across the materials handling range, with a focus on the Clark Forklift product.

Key Responsibilities:

  • Provide field support to customers, dealers, and branches
  • Maximize operation time and product reliability through maintenance support and technical assistance
  • Work closely with the sales team to ensure product is right for market and troubleshoot warranty issues
  • Offer expertise to our network of dealers and branches through proactive training

Requirements:

  • Proven aftermarket specialist with a strong understanding of capital equipment
  • Engineering or trade certification/qualification
  • Prior experience in supporting/maintaining/servicing similar equipment
  • Strong technical proficiency, including sound maintenance and repairs experience
  • Customer/internal relationship building skills

What We Offer:

  • Competitive salary + Super
  • Rostered Day Off (RDO) program for work-life flexibility
  • Dynamic role with lots of potential for growth
  • Onsite parking and close to transport
  • Lasting career opportunities within an Australian privately-owned company

To Apply:

Please email your attached resume and cover letter to jobs.dh@clarkequipment.com



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