Digital Platform Solutions Specialist

7 days ago

City of Cockburn, Australia beBeeDataGovernance Full time $71,289 - $125,999

Digital Platforms Coordinator Role Overview

We are seeking an experienced Digital Platforms Coordinator to join our team. In this role, you will play a key part in optimising digital platforms, collaborating with internal teams and external stakeholders, and aligning technology solutions with business objectives for seamless operations.

The ideal candidate will have a solid background in Information Technology/ Systems, Computer Science, or a related field, and proven experience (a minimum of three years) in platform/applications management or a similar role.

Key Responsibilities:
  • Collaborate with stakeholders to identify technology needs, lead platform changes and optimisations, coordinate with various teams and vendors, and conduct thorough testing for reliability and security.
  • Monitor platform security, performance, develop maintenance strategies, ensure compliance, and provide timely support to users.
  • Oversee data quality, storage, and organisation within technology platforms.
  • Collaborate with data analysts to extract insights and generate reports from platform data.
  • Implement data governance policies and procedures to maintain data integrity and confidentiality.
  • Serve as the primary point of contact for stakeholders regarding technology platform-related matters.
  • Facilitate training sessions and workshops to educate users on platform functionalities and best practices.
  • Gather feedback from users to identify areas for improvement and optimisation.
  • Adhere to project timelines and produce documentation related to technology platforms.
  • Collaborate with teams, update user guides, and share best practices for continuous improvement.
  • Implement security measures and audits in conjunction with the security team.
Requirements:
  • Bachelor's degree in Information Technology/ Systems, Computer Science, or a related field.
  • Proven experience (a minimum of three years) in platform/applications management or a similar role.
  • Strong technical skills in application configuration, troubleshooting, and performance optimisation.
  • Methodical approach to ensuring platforms are configured and accurate processes are in place within the business for adequate information capture.
  • Ability to adapt to data governance processes.

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