Restaurant Operations Manager

1 week ago


Arana Hills, Queensland, Australia Guzman Y Gomez Full time

About Guzman y Gomez

Guzman y Gomez is a leading fast-food restaurant chain that has been revolutionizing the industry since 2006. Our mission is to serve the freshest fast food with the best local ingredients, bringing the energy of Mexican culture to Australians across the country.

Job Summary

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team. As an Assistant Restaurant Manager, you will be responsible for leading the team through busy service periods, crew training, and proactively improving guest experience. You will also support inventory and financial management as required.

Key Responsibilities

  • Lead the team through busy service periods, ensuring exceptional customer service and a seamless dining experience.
  • Develop and implement effective training programs to enhance crew skills and knowledge.
  • Monitor and control inventory, ensuring accurate stock levels and minimizing waste.
  • Assist with financial management, including budgeting, forecasting, and cost control.
  • Collaborate with the Restaurant Manager to achieve business objectives and improve restaurant performance.

Requirements

  • Experience in a management position, preferably in a fast-food or hospitality environment.
  • Proven track record of leading high-performing teams and driving business growth.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Passion for delivering exceptional customer service and a commitment to excellence.

What We Offer

  • A dynamic and supportive work environment, with opportunities for career growth and development.
  • A competitive salary and benefits package, including meal allowances and free uniform.
  • A quarterly bonus scheme, recognizing and rewarding outstanding performance.
  • A chance to be part of a successful and reputable brand, with a strong commitment to quality and customer satisfaction.


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