Transportation Operations Specialist

1 week ago

Sydney, New South Wales, Australia beBeeLogistics Full time $90,000 - $120,000
Job Description

Transportation Coordinator Role

The Transportation Coordinator plays a vital role in ensuring seamless coordination of transportation activities, focusing on customer and carrier satisfaction. This position requires a detail-oriented professional who will be responsible for optimizing routes, managing carrier relationships, and continuously improving our transportation operations.

Key Responsibilities:

  • Customer-Centric Approach:
    • Understand and anticipate customer needs to ensure high customer satisfaction.
    • Proactively communicate with customers to provide updates on shipments, address concerns, and gather feedback.
  • Carrier Management:
    • Build and maintain strong relationships with carriers to ensure reliable and efficient transportation services.
    • Negotiate rates, terms, and conditions with carriers to optimize cost and service levels.
  • Problem Solving:
    • Identify and address any issues or challenges in the transportation process promptly and effectively.
    • Collaborate with cross-functional teams to implement solutions and prevent recurrence.
Requirements

Essential Skills:

  • Proven experience in transportation management, with a focus on customer and carrier relations.
  • Strong negotiation and communication skills.
  • Analytical mindset with the ability to make data-driven decisions.
  • Customer-obsessed mentality with a passion for exceeding customer expectations.
  • Strong organizational and multitasking abilities.
  • Proactive problem solver with a continuous improvement mindset.
  • Ability to thrive in a fast-paced and dynamic work environment.
Benefits

Why Join Us?

  • Enjoy flexibility and wellbeing benefits, including remote work options and additional leave for volunteering, celebrations, and personal milestones.
  • Empower your growth through a $500 learning and development budget and access to in-house workshops & Lunch & Learns.
  • Experience quarterly celebrations and team events, as well as weekly catered breakfasts, monthly team lunches, and delicious snacks.

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