Retail Department Manager Position

7 days ago

Bundaberg, Queensland, Australia beBeeLeadership Full time $75,480 - $109,240
Department Team Lead

Role Description:

This role involves leading a diverse team in a fast-paced retail environment. The ideal candidate will have experience in supervising teams, coaching and developing others, and providing feedback. They should also be able to communicate effectively and maintain high standards of customer service.

  • Lead a team of direct reports to achieve business performance outcomes
  • Set an example of best service and support the team to deliver friendly and helpful advice to customers
  • Coach the team on the right service behaviors
  • Ensure that merchandising standards fit with business requirements

Key Responsibilities:

The Department Team Lead will be responsible for:

  1. Leading a team of direct reports to achieve business performance outcomes
  2. Setting an example of best service and supporting the team to deliver friendly and helpful advice to customers
  3. Coaching the team on the right service behaviors
  4. Ensuring that merchandising standards fit with business requirements

Requirements:

To be successful in this role, you will need:

  • Previous experience in supervising a team in a fast-paced environment
  • Proven ability to coach and develop others, providing feedback and getting the best out of a team
  • Ability to be on your feet assisting with customers across a wide range of retail hours
  • Open, honest, and respectful communication style

What We Offer:

We offer a range of benefits including:

  • Team discount at various brands
  • Free standard membership
  • Access to over 100+ exclusive team member benefits
  • 12 weeks paid parental leave
  • Fun events and activities

About Us:

Our company is a leading retailer of home improvement and lifestyle products in Australia and New Zealand. We are committed to providing our customers with exceptional service and supporting our employees to grow and develop their careers.

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