Commercial Relationship Manager

6 days ago

Sydney, New South Wales, Australia WTW Full time

Our Aviation team is seeking an experienced Commercial Relationship Manager to join their Sydney office. As a key member of the team, you will bring your broking knowledge and technical skills to contribute to this collaborative and high-performing team.

The Role

  1. Servicing and managing clients as directed by the Account Director
  2. Preparation of client reports
  3. Liaison with underwriters, insurers, and other key industry stakeholders
  4. Assist the Account Director with client renewal programs
  5. Actively market WTW and develop new business
  6. Manage customer records and database
  7. Liaise with internal and external stakeholders to solve client queries
  8. Process insurance closing, endorsements, and policy certification/wordings
  9. Claims management
  10. Ensure strong relationships are maintained with clients, insurers, and other key partners
  11. Explore all cross-selling opportunities, for example, Employee Benefits, Construction, Workplace Risk, M&A, Financial Lines

Salary: Approximately AU$80,000 - AU$120,000 per annum, depending on experience

Key Responsibilities:

  • Servicing existing clients and identifying opportunities for growth
  • Developing and maintaining strong relationships with clients, insurers, and other industry stakeholders
  • Assisting in the preparation of client reports and presentations
  • Liaising with underwriters and insurers to resolve client queries
  • Managing customer records and database
  • Identifying and pursuing new business opportunities

About You:

  • Proven track record in a similar role or industry
  • Strong understanding of the aviation insurance market and its challenges
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Highly organized and able to manage multiple priorities

Benefits:

  • A competitive salary and bonus structure
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • Opportunities for career advancement

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