Product Support Specialist

11 hours ago


Sunshine Coast Regional District, Australia HeliMods Full time
About Heli Mods

Heli Mods is a renowned aerospace technology company, operating from advanced facilities on Queensland's Sunshine Coast. We offer a vertically integrated suite of soft and hard infrastructure that supports our talented team of technologists, engineers, and manufacturing experts to deliver world-class solutions for our customers.

Our Mission

Our objective is to deliver complex solutions that enhance aviation programs and human endeavors. We innovate industry-leading aerospace products and systems that enable our customers to perform critical missions, including emergency medical retrieval, search and rescue, aerial policing, and disaster relief.

The Opportunity

We are seeking an experienced Product Support Engineer with 3-7 years of relevant industry experience who has a real passion for technology and innovation. This position is within a growing part of the Engineering team and provides opportunities for building new organizational capability.

Key Responsibilities
  • Collaborate with customers, integration and field service engineers, and production organization to achieve successful product support and continuously improve our products to service a growing market.
  • Apply problem-solving skills to respond to stakeholder needs, determine and implement design updates with associated certification as required, plan implementations, and continuously improve Heli Mods' organizational capabilities in test, technical data, and training.
  • Work with internationally experienced engineers, lead up-and-coming talent, get hands-on with state-of-the-art airframes in our world-class facility, and drive the best available technology in an energetic, collaborative, innovative culture that recognizes performance and celebrates success.
Requirements
  • Bachelor's degree (or higher) in any relevant engineering discipline, particularly interested in Avionics, Electrical, and Electronics Engineering specialities.
  • 3-7 years of relevant avionics, electrical, or electronics engineering industry experience.
  • Demonstrated experience in conducting test and reviews of physical products, systems, and PCBAs for embedded systems.
  • Demonstrated experience in technical content generation and associated training to internal and external stakeholders.
  • Demonstrated experience in customer-facing roles with an ability to advocate for the customer with internal stakeholders.
What We Offer

We'll find a development pathway that utilizes your passions to accelerate your career development while delivering a diverse range of outputs that are critical to the organization's overall delivery. You'll have the support of a team of motivated, talented, and experienced colleagues, all striving for a common purpose.

How to Apply

To submit a full application, please include a cover letter, CV, and Academic Transcript. Due to the nature and privilege of information, and in accordance with Australian Standards for Workforce Screening (ISO ), it is an inherent requirement that a security clearance and police check are obtained prior to employment.



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