Sales Renewal Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeRenewal Full time $105,000 - $155,000

About the Position:

Our organization is seeking a skilled professional to own the renewal journey for our existing customer base, drive retention rates, and partner closely with cross-functional teams. This role requires an individual who can lead workshops, collaborate with various teams, and create engaging experiences for customers.

Key Responsibilities:

  • Owning the renewal process from initiation to close
  • Managing direct interactions with customers and partners to negotiate renewals and identify upsell opportunities
  • Collaborating with Sales and Customer Success teams to understand customer goals and identify areas for growth
  • Defending and improving customer retention metrics
  • Implementing process improvements through cross-functional collaboration
  • Maintaining accurate forecasts and ensuring exceptional customer experiences

Requirements:

  • 3+ years of experience in commercial or closing roles managing high-value ARR accounts
  • Negotiation skills: effectively communicating with customers on price, product offerings, and license models
  • Courageous communication style: comfortable speaking with customers at all levels
  • Collaborative mindset: working effectively with accounting, finance, support, success, and sales teams
  • Adaptability and willingness to learn in a fast-paced environment
  • Attention to detail and process orientation

What's in it for You:

  • Competitive equity package
  • Private health insurance program
  • Salary continuance insurance and life insurance coverage
  • Free lunches and snacks on in-hub days
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance
  • Opportunity to work with a diverse global team

Company Overview:

Our company enables distributed teams to build innovative solutions through a visual workspace. We serve over 60 million users worldwide and have hubs across the globe. Our mission is to empower teams to create the next big thing by fostering diversity and inclusion.

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