
Experienced Event Leader Wanted
3 days ago
Club Demonstration Services Australia is a leading provider of in-house event marketing services, driving sales for our customers and partners.
The Event Manager will be responsible for effectively managing and leading a team of Sales Advisors to carry out their daily operational functions smoothly. Key responsibilities include:
Key Job Responsibilities:
- Directing and coordinating event/demonstrations activities relating to successful execution
- Instructing and providing oversight to events/product demonstrations and ensuring proper execution with established quality, safety, and sanitation practices
- Ensuring customer interactions are maintained and resolving any issues that may arise
- Supervising, leading, and overseeing Sales Advisors, coaching, and training them to improve performance and employee relations
- Updating weekly rosters and reporting on key metrics
- Identifying and participating in the recruitment and hiring process
- Providing continuous feedback on performance, increasing employee retention, and improving employee relations
- Interacting with store management and associates to address issues and review results
- Maintaining Food Safety and Sanitation Standards and ensuring workplace safety for all associates
- Creating, establishing, and maintaining good stakeholder relationships
- Conducting accident/incident investigation as per company guidelines and documenting findings
Requirements:
- A Bachelor's Degree in Business Management or a minimum of 3 years' experience in a supervisory/leadership position
- Demonstrated leadership abilities and experience in previous roles
- Retail/Hospitality experience is ideal but not essential
- Willingness to grow and learn with a global team
- Confident to recruit, coach, counsel employees, and take corrective measures as needed
- Knowledge of workplace safety regulatory standards and practices
- Ability to work under pressure and deadlines
- Problem-solving and multi-tasking skills
- Good oral and written communication skills
Benefits:
You will be employed by a company that takes pride in its employees and offers a team culture, welcoming you and providing the right support to achieve continued success.
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