Cloud Solutions Architect

1 month ago

Canberra, ACT, Australia ExtraHop Full time

System Design and Implementation

We are seeking an experienced Cloud Solutions Architect to join our team at ExtraHop. As a key member of our Architecture team, you will play a critical role in the success of our customers, products, and position in the market.

Our Architects tackle complex business and technology problems across various industries and technologies. You will work closely with our customers to understand their needs and develop creative solutions to challenges they face.

Main Responsibilities

  • Conduct deep technical and business discovery sessions with Fortune 500 customers.
  • Analyze customer network topologies and application stacks, developing strategies to acquire high-value data from the wire.
  • Profile industry-specific applications across a broad range of verticals, creating technical assets and written collateral to support product improvement and marketing efforts.
  • Conduct root cause analysis of high-profile technology problems and advise customers on their resolution.
  • Develop custom tools using Python and JavaScript-based APIs to extend the functionality of the ExtraHop platform.
  • Create customized data analysis to monitor changing technical and business conditions in real-time.
  • Design and implement ExtraHop product deployments to maximize time-to-value and ongoing positive technical outcomes.

Requirements and Qualifications

  • A minimum of 3 years of experience in Information Technology, particularly networking and systems administration.
  • Experience in customer-facing positions; excellent interpersonal skills.
  • Understanding of core networking principles (layers 2 through 4 of the OSI model) and application protocols (SQL, CIFS/NFS, HL7, Memcache, DNS).
  • Familiarity with principles of internetworked applications and related technologies (databases, caching, distributed systems, etc).
  • Experience with scripting languages such as Python and JavaScript.

Additional Requirements

  • Network (switching, routing, preferable the candidate has a CCNA/JNCIA or Aruba/Meraki equivalent)
  • Scripting (some Python skills, some exposure to JavaScript)
  • DevOps (exposure to cloud such as AWS or Azure, or any form of cloud templating such as Terraform, would be highly regarded)
  • Security (proven background working with either firewalls, load balancers, proxy services, SASE providers)
  • OffSec (exposure to penetration testing tools and methodologies would be highly regarded)
  • Technical writing (ability to write documentation that can propose a point, then describe it in technical terms to a managerial audience)
  • Time management (candidate will be required to manage one's time, coordinate sessions and upcoming meetings)
  • Group presentation (ability to present office hours / 90-minute training, to groups of 15-20 people would be highly regarded)

About Us

We offer a competitive salary of $140,000 - $160,000 per year, depending on experience, plus additional benefits including medical, dental, and vision insurance, retirement plan, and paid time off.

Please note that frequent day travel to Melbourne from Canberra is likely twice per month (day trips, same day return).

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