Fitness Team Member

1 week ago

Perth, Western Australia beBeeCustomer Full time $60,000 - $65,000

About Our Fitness Role

We are seeking a dynamic individual to join our team as a Member Support Consultant.

This role is an excellent opportunity for someone who is passionate about helping people achieve their health and wellness goals.

As a Member Support Consultant, you will play a vital role in building and maintaining a thriving membership base by providing exceptional customer service and promoting our fitness services to prospective members.

Your Key Responsibilities

  • Proactively contribute to sales growth through proactive sales activities and referrals campaigns.
  • Generate and convert high-quality sales leads through community outreach, referrals and the identification of new business opportunities.
  • Achieve the required number of lead contacts via telephone to maximise sales opportunities.
  • Provide sales presentations and tours to prospective members.
  • Create great member journeys via positive and personalised interactions.
  • Achieve successful outcomes to enquiries.
  • Open and close the club as per the club roster.
  • Be actively involved in member retention programs, inspiring members to continue their fitness journey.
  • Regularly make service calls to new and existing members to keep them engaged in their journey - recommending products that would boost their results and amplify their experience.

About You

To be successful in this role, you will need:

  • Current First Aid & CPR certificates.
  • The ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals.
  • The ability to solve problems, and overcome obstacles.
  • Outstanding communication abilities - able to listen, understand, empathise and influence others.
  • Tenacity with a natural drive to achieve individual targets and team goals.
  • Customer focused with a desire to achieve exceptional customer outcomes.

What We Offer

A career in the fitness industry is a career like no other. With us, the actions you take every day will inspire others and positively impact the health, well-being and confidence of people across your community.

In addition, we offer:

  • A realistic OTE of $60,000-$65,000 made up of base salary (pro-rata) and commission, plus super.
  • A complimentary all-access membership.
  • Anniversary leave days and an additional free gym membership for friends and family as part of our recognition for service awards.
  • Career opportunities across our brands, locations and disciplines.

Elevate your professional and personal growth with access to our industry leading learning and development content. Get ready to unleash your potential and conquer new heights, both personally and professionally.

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