Senior Systems Support Analyst

1 month ago


Melbourne, Victoria, Australia FIS Full time

About the Role:

We are seeking a highly skilled Senior Systems Support Analyst to join our team at FIS. As a key member of our Application Support Group, you will provide support for assigned production-related systems for major banking and payments clients.

Key Responsibilities:

  • Provide on-call support for HP Non-Stop Systems and proprietary applications
  • Develop and execute scripts and test plans
  • Conduct software analysis related to debugging, resolving issues and modifications
  • Liaise with internal clients, vendors and global colleagues to resolve issues and deliver results
  • Provide rostered on-call 24/7 support to clients (around 1 week per month)

Requirements:

  • HP Non Stop systems experience is essential for this role
  • Previous experience in a Systems Support role with sound experience in programming languages and application development methodologies
  • Ability to understand in-house applications
  • Knowledge and experience with primary database engines with demonstrated ability to write complex queries for data validation and troubleshooting
  • Experience with a wide range of interface design, development and debugging tools, techniques and methodologies
  • Knowledge of testing tools and quality control requirements

What We Offer:

  • Flexible, hybrid work model
  • Diverse and collaborative atmosphere with personal and professional development opportunities
  • Great remuneration package with medical insurance and employee share scheme

At FIS:

We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you're ready to start learning, growing and making an impact with a career in fintech, we'd like to know: Are you FIS?



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