Senior Systems Support Analyst
1 month ago
About the Role:
We are seeking a highly skilled Senior Systems Support Analyst to join our team at FIS. As a key member of our Application Support Group, you will provide support for assigned production-related systems for major banking and payments clients.
Key Responsibilities:
- Provide on-call support for HP Non-Stop Systems and proprietary applications
- Develop and execute scripts and test plans
- Conduct software analysis related to debugging, resolving issues and modifications
- Liaise with internal clients, vendors and global colleagues to resolve issues and deliver results
- Provide rostered on-call 24/7 support to clients (around 1 week per month)
Requirements:
- HP Non Stop systems experience is essential for this role
- Previous experience in a Systems Support role with sound experience in programming languages and application development methodologies
- Ability to understand in-house applications
- Knowledge and experience with primary database engines with demonstrated ability to write complex queries for data validation and troubleshooting
- Experience with a wide range of interface design, development and debugging tools, techniques and methodologies
- Knowledge of testing tools and quality control requirements
What We Offer:
- Flexible, hybrid work model
- Diverse and collaborative atmosphere with personal and professional development opportunities
- Great remuneration package with medical insurance and employee share scheme
At FIS:
We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you're ready to start learning, growing and making an impact with a career in fintech, we'd like to know: Are you FIS?
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