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Customer Service and Operations Coordinator

2 weeks ago

City of Merribek, Australia Audika Australia Pty Full time

Audika Australia Pty is committed to delivering exceptional patient care and experiences. As a Customer Service and Operations Coordinator, you will play a key role in achieving this goal.

Your primary responsibility will be to provide administrative support to the clinic team, ensuring that day-to-day operations run smoothly and efficiently. This includes managing client records, scheduling appointments, and communicating with clients and clinicians.

To succeed in this role, you will need excellent organizational and communication skills, a positive attitude, and the ability to work well under pressure. You will also require previous experience in a similar role, preferably in a healthcare or customer service setting.

We offer a dynamic and supportive work environment, opportunities for career growth and development, and a range of benefits including a MyRewards program and an Employee Assistance Program.

Key responsibilities:

  • Provide administrative support to the clinic team
  • Manage client records and schedules
  • Communicate effectively with clients and clinicians
  • Ensure efficient and effective day-to-day operations