Energy Solutions Professional
6 hours ago
As a Customer Service Officer, you will act as the primary point of contact for customers seeking assistance with rebates, claims, installations and general enquiries.
You will manage incoming calls, emails and customer documentation with precision and professionalism, guiding customers through online applications and troubleshooting issues.
This role is ideal for someone who is motivated, customer-focused and possesses strong communication skills.
- Proven experience in a customer-facing role, preferably in energy, sustainability, trade or related industries.
- Strong communication skills to navigate complex customer situations effectively.
- Proficiency in Microsoft Office and ability to quickly learn new systems.
- A proactive approach to managing multiple tasks and priorities daily.
- Attention to detail and process awareness to ensure accurate reporting and documentation.
- Contribute to a company driving meaningful sustainability and energy efficiency projects across Australia.
- Gain exposure to diverse residential and commercial energy initiatives.
- Develop skills in customer service, administration and energy solutions.
- Join a collaborative, supportive and mission-driven team.
This opportunity enables you to directly contribute to reducing carbon emissions and supporting a cleaner energy future.
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