Career Opportunities in Luxury Customer Service

6 days ago

Sydney, New South Wales, Australia beBeeLuxury Full time $58,000 - $60,000
Senior Client Advisor Role

This is an exciting opportunity to work as a Senior Client Advisor in a leading luxury retail organization.

About the Opportunity:

The company has been defining style and celebrating great love stories since 1837. Our masterpieces have set the standard for luxury retail, and we're seeking passionate individuals to join our team.

In this role, you will deliver exceptional customer service, utilizing strategic selling, product expertise, and proactive client follow-up. You will drive sales growth, exceed individual targets, and support the team with effective sales coaching.

  • Understand and execute on pre-determined individual Annual Net Sales plan by cultivating strong customer relationships.
  • Assist customers with merchandise selections using consultative selling skills.
  • Cultivate customers with personalized interactions.
  • Learn and execute practices to achieve high client repeat rate.
  • Embody and inspire the highest luxury standards in presentation and behavior.

We're looking for strong, passionate Senior Client Advisors who can embody the luxury experience and provide exceptional service to our clients.

Requirements:
  • A minimum of two years' retail experience, preferably within the jewelry industry.
  • Previous expert selling experience.
  • Demonstrable problem-solving ability.
  • Strong customer service ethics.
  • Excellent communications skills – verbal and written.
Benefits:
  • A competitive salary, employee merchandise benefits, and milestone gifts.
  • A dynamic and collaborative team environment.
  • Endless career opportunities with a global luxury brand.

Join us and be part of a legacy that defines elegance, innovative design, fine craftsmanship, and creative excellence.

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