Experience Research Specialist

5 days ago

Perth, Western Australia beBeeUX Full time $80,000 - $120,000

About Us

We are an online travel platform that connects travelers with a global network of hotels, flights, and activities.

We believe in innovation through experimentation and ownership to enhance our customers' experience.

Our Purpose - Bridging the World Through Travel

We aim to make travel easy and rewarding for everyone by harnessing our technologies and partnerships.

The online travel industry is highly competitive and dynamic.

We strive to deliver compelling designs that create a world-class customer experience.

You will play a key role in defining the future of our products that reach millions of customers.

Despite our size, we operate in a fast-paced environment that encourages collaboration and innovation.

This is an amazing opportunity to expand your international research capabilities while working in the heart of Asia.

This position is open to worldwide candidates and we offer a generous relocation package.

You will own end-to-end planning, execution, analysis and reporting of research projects, and consistently achieve research outputs needed by Product teams to inform strategic decisions.

The research findings impact our business success by informing Product teams regarding design or design process, end user experience, product direction, market strategy or similar.

Responsibilities:

  • Demonstrate critical thinking beyond explicit business requests.
  • Function independently in all operational research tasks.
  • Lead core end-to-end research activities including driving research objectives, hypotheses, methodology, execution, analysis, and communication.
  • Research Skills:
    • Good judgement when evaluating research opportunities.
    • Ability to reasonably challenge details of research requests and propose solid research solutions.
    • Strong project execution skills.
    • Knowledge of approaches for both quantitative and qualitative research.
    • Application of tools and inspection methods to quantify the value and efficiency of research.
    • Ability to adopt and adapt well-established methods according to product/project situations.

Collaboration & Collaboration:

  • Drive cross-discipline/department collaboration via research insights/activities.
  • Collaborate efficiently with other researchers and disciplines.
  • Demonstrate excellent communication skills.

Research Community Contributions:

  • Contribute to the research community by sharing work/methodologies and mentoring junior researchers.

We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation.

We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status.

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