Guest Experience Host
3 weeks ago
We Put the World on Vacation
At Travel + Leisure Co., our mission is to deliver exceptional experiences for millions of travelers worldwide. As a Guest Experience Host, you will be the face of our company, providing top-notch customer service and creating unforgettable memories for our guests.
Key Responsibilities:
- Greet and register owners and guests
- Provide information on local area attractions
- Complete all department-related paperwork
- Use communication equipment to deliver exceptional service
- Meet guests face-to-face and generate sales appointments
- Establish commonality and build rapport with customers
- Work closely with resort operations team to provide seamless check-in experience
- Clearly articulate the benefits of traveling within Wyndham Destinations community
- Meet targets and KPIs as set by the business
What You'll Bring:
- Previous experience in a similar hotel position
- Genuine passion for customer service and local area
- Excellent communication and interpersonal skills
- Enthusiastic, self-motivated, and positive individual
- Immaculate presentation and professional grooming standards
- High levels of computer literacy
- Previous experience with PMS system advantageous
- Ability to recognize and solve problems in the workplace
Where You'll Begin Your Journey:
Wyndham Destinations Asia Pacific develops, markets, and sells vacation ownership interests in a network of 51 resorts across Australia, New Zealand, Fiji, Bali, Thailand, Hawaii, Japan, and Europe. We serve more than 60,000 vacation owners in Club Wyndham South Pacific.
Why Choose Us:
At Travel + Leisure Co., we value our associates and offer a range of benefits, including professional development funding, discounted hotel stays, and great career development opportunities.
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