IT Operations Director

2 weeks ago

Cleveland, Queensland, Australia beBeeTechnologist Full time $120,000 - $170,000
Job Overview

This position involves overseeing and enhancing our IT infrastructure. The successful candidate will be pivotal in managing computer systems, telematics, and network operations to ensure seamless performance and security across all technological platforms.

Main Responsibilities
  • Lead and mentor a team of IT staff, fostering a collaborative and innovative work environment.
  • Manage the helpdesk ticketing system, ensuring efficient incident management and problem resolution.
  • Install, configure, and support Microsoft Exchange services and Microsoft Cloud Solutions.
  • Oversee WAN and LAN operations, ensuring compliance and connectivity according to industry best practices.
  • Handle hardware and software inventory, including procurement and maintenance, with effective cost management.
  • Implement and routinely test recovery and backup procedures to ensure data integrity.
  • Conduct IT security awareness training and monitor its effectiveness through testing campaigns.
  • Evaluate emerging technologies to enhance system efficiency and minimize vulnerabilities.
Qualifications
  • Bachelor's degree in Information Technology, Computer Science, or equivalent experience.
  • A minimum of five years of relevant IT experience, with at least three years in a leadership role.
  • Strong multitasking abilities and project prioritization skills.
  • Hands-on proficiency in Microsoft Active Directory, Group Policy, Email Messaging Systems, Network Infrastructure, and multi-location servers.
  • Experience with firewalls, email security, and data backup applications.
  • Excellent communication skills with very strong customer service mentality.
About Us

We are dedicated to delivering exceptional IT solutions that drive business success.

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