Kickstart Your Career in Customer Services

7 days ago

Sydney, New South Wales, Australia beBeeTransformation Full time $103,600 - $124,900

Build a Career in Customer Services and Delivery with Our Graduate Program

  • The graduate program is a 12-15 month comprehensive learning experience that combines classroom-based learning with rotation opportunities across various teams within the business.
  • During the program, you will learn and understand the Customer Services and Delivery portfolio for the respective solution areas and deliver according to service specifications.
  • You will also conduct job rotations relevant to the intended role with various teams within the business while meeting performance requirements.
Key Responsibilities:
  • Develop problem-solving, time management, and communication skills through a range of activities during training and on-the-job rotations.
  • Gain a thorough understanding of the Customer Services and Delivery business and its key processes.
  • Comprehensive experience and knowledge of different lines of business relevant to your end role, including consulting, project management, technical support, and solution delivery.
What You'll Gain:
  • Opportunities to work on relevant projects that demonstrate communication and interpersonal skills, as well as a strong work ethic that delivers high-quality outcomes.
  • Experience in developing problem-solving, time management, and communication skills through a range of activities during training and on-the-job rotations.
  • A comprehensive understanding of the Customer Services and Delivery business and its key processes.

BTS provides transformation consulting, enterprise architecture guidance, and change management advisory services from SAP. We work with strategic customers and partners at the executive program level to achieve simplified Best-Run Business capability.

Key Skills and Qualities:
  • Natural curiosity and ability to learn how to translate innovative topics into customer digital transformation strategies.
  • Basic understanding of mutual interdependencies between business and IT aspects of customers' transformation programs.
  • General knowledge of latest trends in information technology, preferably SAP Cloud solutions and services and their relevance for customers' businesses.

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