Retail Sales Associate

2 weeks ago


Cairns City, Queensland, Australia Signature Staff Pty Ltd Full time

About Signature Staff Pty Ltd:

We are a well-established Australian provider of catering equipment and hospitality supplies for the food service and accommodation industries. With over 20 years of experience, we are dedicated to offering a comprehensive product range, exceptional service, prompt and reliable order fulfilment, and excellent value for money.

Job Description:

We are seeking a friendly and enthusiastic Front Counter Customer Service / Sales Person to join our team in Cairns. As a key member of our sales team, you will be responsible for greeting and assisting customers, responding to queries, and ensuring a positive customer experience.

Key Responsibilities:

  • Greet and assist customers in-store, respond to their needs, and provide a positive shopping experience.
  • Maintain knowledge of our product offerings, discuss available options, and provide accurate quotes.
  • Operate our Point of Sale (POS) system with efficiency and accuracy.
  • Receive, unload, and organise incoming inventory appropriately.
  • Verify, process, and fulfill customer orders and invoices.
  • Keep sales areas clean, organised, and well-stocked.

Requirements:

  • Proven experience in sales or a customer service role.
  • A basic understanding of sales principles and customer service practices.
  • Proficiency in English with excellent communication and interpersonal skills.
  • Basic math skills and familiarity with inventory management.
  • A Manual Australian Driver's Licence.
  • The ability to handle heavy products.
  • Strong organisational skills and a friendly, customer-focused attitude.
  • The capability to perform under pressure and resolve issues promptly.
  • Familiarity with market dynamics and customer needs.

Estimated Salary: $55,000 - $65,000 per annum

Benefits:

  • A full-time position after a 3-month trial period.
  • Sales Incentives applicable after the qualifying period.
  • Casual work with potential for a full-time role after three months.
  • Saturday morning shifts on a rotational basis.


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