Retail Sales Associate
2 weeks ago
About Signature Staff Pty Ltd:
We are a well-established Australian provider of catering equipment and hospitality supplies for the food service and accommodation industries. With over 20 years of experience, we are dedicated to offering a comprehensive product range, exceptional service, prompt and reliable order fulfilment, and excellent value for money.
Job Description:
We are seeking a friendly and enthusiastic Front Counter Customer Service / Sales Person to join our team in Cairns. As a key member of our sales team, you will be responsible for greeting and assisting customers, responding to queries, and ensuring a positive customer experience.
Key Responsibilities:
- Greet and assist customers in-store, respond to their needs, and provide a positive shopping experience.
- Maintain knowledge of our product offerings, discuss available options, and provide accurate quotes.
- Operate our Point of Sale (POS) system with efficiency and accuracy.
- Receive, unload, and organise incoming inventory appropriately.
- Verify, process, and fulfill customer orders and invoices.
- Keep sales areas clean, organised, and well-stocked.
Requirements:
- Proven experience in sales or a customer service role.
- A basic understanding of sales principles and customer service practices.
- Proficiency in English with excellent communication and interpersonal skills.
- Basic math skills and familiarity with inventory management.
- A Manual Australian Driver's Licence.
- The ability to handle heavy products.
- Strong organisational skills and a friendly, customer-focused attitude.
- The capability to perform under pressure and resolve issues promptly.
- Familiarity with market dynamics and customer needs.
Estimated Salary: $55,000 - $65,000 per annum
Benefits:
- A full-time position after a 3-month trial period.
- Sales Incentives applicable after the qualifying period.
- Casual work with potential for a full-time role after three months.
- Saturday morning shifts on a rotational basis.
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