Customer Experience Ambassador

7 days ago


Greenhills Beach, New South Wales, Australia Dusk Full time

About Dusk


Dusk is a leading candle and homeware retailer with 140+ stores across Australia and New Zealand.



Salary:

We offer a competitive salary range of $45,000 - $60,000 per annum, depending on location and experience.



Job Description:

Raise the Bar for Customer Service


As a Customer Assistant at Dusk, you will be responsible for delivering exceptional customer experiences that leave a lasting impression. Your mission will be to ignite joy in every customer who walks through our doors.


Your Key Responsibilities:



  • Shine bright by consistently delivering perfect customer experiences, leaving customers satisfied and eager to return.


  • Achieve key performance indicators (KPIs) and contribute to the success of our store.


  • Work your magic with visual merchandising, turning our store into a mesmerizing sanctuary of style and inspiration.


  • Illuminate customers' paths by sharing your extensive knowledge of our candles and homeware products.


  • Maintain a visually enticing store environment that encourages customers to explore and engage with our products.


  • Collaborate with colleagues to create a harmonious work environment and foster a culture of collaboration and teamwork.




About You:

The Ideal Candidate:



  • Possesses a passion for exceeding customer expectations and creating unforgettable experiences.


  • Is a team player who values the power of unity and cooperation.


  • Embraces a can-do attitude, always ready to go the extra mile.


  • Is committed to continuous improvement and eager to learn and grow.


  • Brings energy, positivity, and a spark of fun to their work, making every customer interaction a delightful experience.




Benefits:

Why Work at Dusk?



  • Enjoy a generous team member discount on our range of candles and homewares.


  • Participate in our monthly bonus program, igniting your passion for sales and service.


  • Bask in the warmth of a supportive environment, where your growth and development are nurtured.


  • 'Start here, go anywhere' – We believe in providing an environment where your career can shine as brightly as a well-lit candle.




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