Customer Experience Ambassador
7 days ago
About Dusk
Dusk is a leading candle and homeware retailer with 140+ stores across Australia and New Zealand.
Salary:
We offer a competitive salary range of $45,000 - $60,000 per annum, depending on location and experience.
Job Description:
Raise the Bar for Customer Service
As a Customer Assistant at Dusk, you will be responsible for delivering exceptional customer experiences that leave a lasting impression. Your mission will be to ignite joy in every customer who walks through our doors.
Your Key Responsibilities:
Shine bright by consistently delivering perfect customer experiences, leaving customers satisfied and eager to return.
Achieve key performance indicators (KPIs) and contribute to the success of our store.
Work your magic with visual merchandising, turning our store into a mesmerizing sanctuary of style and inspiration.
Illuminate customers' paths by sharing your extensive knowledge of our candles and homeware products.
Maintain a visually enticing store environment that encourages customers to explore and engage with our products.
Collaborate with colleagues to create a harmonious work environment and foster a culture of collaboration and teamwork.
About You:
The Ideal Candidate:
Possesses a passion for exceeding customer expectations and creating unforgettable experiences.
Is a team player who values the power of unity and cooperation.
Embraces a can-do attitude, always ready to go the extra mile.
Is committed to continuous improvement and eager to learn and grow.
Brings energy, positivity, and a spark of fun to their work, making every customer interaction a delightful experience.
Benefits:
Why Work at Dusk?
Enjoy a generous team member discount on our range of candles and homewares.
Participate in our monthly bonus program, igniting your passion for sales and service.
Bask in the warmth of a supportive environment, where your growth and development are nurtured.
'Start here, go anywhere' – We believe in providing an environment where your career can shine as brightly as a well-lit candle.
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