
Senior Account Manager
2 days ago
The role of a Business Development Specialist is to drive growth through strategic account management and exceptional customer service.
Key Responsibilities
- Effectively manage existing client relationships, identify opportunities for expansion, and develop targeted business strategies
- Foster strong partnerships with customers, delivering tailored solutions that meet their needs and exceed their expectations
- Prioritize tasks to ensure seamless customer experience and retention, focusing on timely issue resolution and proactive communication
- Negotiate customized quotes based on in-depth understanding of customer requirements
- Adhere to industry standards, company policies, and regulatory guidelines, ensuring compliance and maintaining a safe working environment
- Contribute to the company's 'Goal Zero' initiative by promoting a culture of safety excellence
- Collaborate with internal stakeholders to drive continuous improvement initiatives
Requirements
- Proven track record in sales or account management, preferably within the scrap metal recycling and waste management sectors
- Desirable experience in negotiation, stakeholder engagement, and relationship-building
- Ability to influence outcomes with diverse stakeholders, driving results-oriented discussions and decisions
- Strong adherence to company policies, including health and safety protocols
- High level of resilience and adaptability, coupled with a solutions-focused mindset
- Effective time management and project planning skills, enabling seamless execution of multiple priorities
- Capacity to identify areas for growth and improvement, driving business development and innovation
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