Digital Banking Transformation Expert
5 days ago
At MyState Limited, we're embarking on a digital transformation journey to revolutionize the way customers engage with banking. As a key leader in this endeavour, you'll drive the strategy and execution of cutting-edge digital banking experiences.
You'll work closely with executives, technology teams, and fintech partners to shape the future of mobile and online banking, ensuring every digital interaction is seamless, secure, and customer-centric.
Your role will be a blend of big-picture thinking and hands-on execution; one moment, you're refining the digital roadmap to prioritise innovation and growth, the next, you're deep in discussions with designers and developers, ensuring new features meet customer needs.
Key Responsibilities:
- Develop and execute the digital banking strategy by creating and leading a roadmap that enhances mobile and online banking experiences, aligning with MyState Limited's broader strategic objectives.
- Drive innovation and customer-centricity by identifying emerging trends, fintech partnerships, and new technologies to keep MyState Limited at the forefront of digital banking.
- Lead digital product development through the end-to-end product lifecycle, from concept to delivery and continuous optimisation.
- Enhance digital customer experience by improving usability, accessibility, and security to drive engagement and satisfaction.
- Manage stakeholders and vendors, collaborating with senior executives, technology teams, external vendors, and fintech partners to deliver best-in-class digital banking solutions.
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