IT Career Growth Technologist

2 weeks ago

Brisbane, Queensland, Australia beBeeTechnologist Full time $80,000 - $110,000
Job Overview

This is an exciting opportunity to grow your IT career in a large corporate environment.

About the Role
  • This autonomous position is supported by a wealth of experience from our regional IT team, allowing for personal and professional growth.
Key Responsibilities:
  1. To identify and resolve IT issues proactively, primarily for offices located in Brisbane CBD, E&D & Gold Coast areas.
  2. To provide first and second-level hardware and software support as required.
  3. To adhere to established processes and document procedures accordingly.
  4. To recommend upgrades and replacements when necessary.
  5. To contribute to building the IT brand via local delivery of customer-facing technology initiatives.
  6. To be involved in various IT projects.
Required Skills and Qualifications:
  • Tertiary qualifications with demonstrated working experience in a sole IT customer support role within a corporate office environment.
  • A minimum of 3-5 years' experience in similar IT support roles.
  • Ability to work independently with a busy and varied workload.
  • Strong focus on delivering excellent customer service with effective communication skills.
  • Experience with hardware lifecycle management would be highly valued.
  • Familiarity with Microsoft applications and knowledge of networks.
  • Ability to build business relationships and serve senior level management.
  • Capability to deliver presentations or training sessions confidently as required.
  • ITIL V3 certification is essential and V4 desirable.
  • Windows 11 and Intune experience is also desirable.
About This Opportunity

This is an ideal chance for you to take your IT career to the next level in a supportive and dynamic environment. If you are looking for a varied role with opportunities for growth and development, then this is the perfect fit for you.

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