Product Integration Specialist

2 days ago


Melbourne, Victoria, Australia beBeeImplementation Full time $100,000 - $120,000

The Implementation Specialist is a key professional responsible for the successful integration and training of products to new and existing clients. This involves streamlining the implementation process, delivering onsite and online training, and conducting post-implementation reviews.

Key Responsibilities:
  • Train customers in adopting our products in their business operations.
  • Provide data and design services to customers, including report creation or output documents.
  • Collaborate with senior staff to deliver training or data and design services to new or expansion clients.
  • Analyze moderately complex problems requiring a review of various factors.
  • Maintain up-to-date product knowledge, including recent product releases.
Requirements:
  • Proven experience in software implementation, consulting, or customer training.
  • Demonstrated expertise in delivering software training in onsite and remote settings.
  • Strong understanding of business process mapping principles.
  • Familiarity with CRM tools like Salesforce.
  • Excellent interpersonal, communication, and problem-solving skills.


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