Technical Equipment Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeTechnician Full time $60,000 - $80,000
Service Engineer Job Overview

As a Service Engineer, you will provide technical support to customers by resolving complex equipment issues and performing routine maintenance tasks.

Responsibilities:
  • Offer in-field and on-site technical assistance to customers using specialized equipment.
  • Conduct thorough inspections and repairs of machinery and other technical devices.
  • Utilize problem-solving skills to identify and resolve technical problems efficiently.
  • Maintain detailed records of service activities and equipment status.
  • Collaborate with cross-functional teams to share knowledge and best practices.
  • Ensure timely and effective communication with customers regarding service activities and requirements.
  • Build strong relationships with customers through exceptional customer service.
Requirements:
  • Bachelor's degree in a relevant technical field such as chemistry, biology, or physics.
  • Minimum 2 years of experience in a similar role with a proven track record of providing excellent customer service.
  • Strong analytical and problem-solving skills with the ability to troubleshoot complex technical issues.
  • Excellent communication and interpersonal skills with the ability to work effectively with customers and colleagues.
  • Ability to work flexible hours and adapt to changing priorities and deadlines.
  • Proficiency in using mobile tools and applications to enhance productivity and efficiency.
About this Role:

This is an exciting opportunity for a motivated and skilled Service Engineer to join our dynamic team. As a key member of our organization, you will be responsible for delivering high-quality service to our customers while driving business growth and profitability.

Our company is committed to innovation and excellence in all aspects of our operations. We offer a collaborative and supportive work environment that fosters continuous learning and professional development.

Job Details:
  • Seniority level: Entry-level
  • Employment type: Full-time
  • Job function: Engineering and Information Technology

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