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Fitness Operations Director

2 weeks ago

Sydney, New South Wales, Australia BDC Partners Full time
Job Description:

As a Fitness Operations Director, you will be responsible for driving growth through the implementation of operational systems and processes that support our franchise network. You will build strong relationships with franchisees and provide effective communication between head office and your franchisees.

You will meet with franchisees regularly to discuss performance results and share insights against benchmarks, set meaningful goals, and drive improvement initiatives. With an ability to work independently and collaboratively within and across teams, success is assured as you:
  • manage multiple projects and consistently meet deadlines
  • have commercial acumen and understand financial metrics
  • are a solution-oriented individual who will ask questions, embrace advice, and take initiative where appropriate
  • work collaboratively with franchisees to achieve both sales growth and brand standard improvement.


Your Requirements:

You'll have a proven background in franchise leadership, preferably in the fitness and health sector, with a natural and credible communication style. You will also forge relationships with both internal and external stakeholders and understand the value of taking people on a journey.


Benefits:

This is a hybrid role with a requirement to be in the office one day a week, with a full 9 weeks of hands-on induction on site to learn the 'client experience'. You will be part of a dynamic team that is passionate about delivering exceptional results and making a real difference in the lives of our customers.