Restaurant Operations Manager

3 weeks ago

Sydney, New South Wales, Australia Grill'D Healthy Burgers Full time
About the Role

As a key member of our Grill'd team, you will be responsible for leading and mentoring a large team of enthusiastic team members to deliver great burgers and an awesome customer experience. Your primary focus will be on leading, supporting, and managing your team on a day-to-day basis, working front of house, leading by example, cooking on the grill & chip stations, and helping out on the floor.

Key Responsibilities

* Lead and mentor a large team of team members to deliver great burgers and an awesome customer experience
* Work front of house, leading by example, cooking on the grill & chip stations, and helping out on the floor
* Focus on product quality, customer experience, processes, training, safety, and employee experience
* Help your team meet sales targets and ensure customer satisfaction
* Coach team members by delivering workshops and online training

About You

* 2+ years experience as an Assistant Restaurant/Venue Manager in the fast food/QSR industry
* Experience leading and managing large high-performing teams
* Direct engagement with budget & financials management, such as P&Ls, wastage and labour reports
* Passion for people – customer & team empowerment first mindset
* A hunger and drive to grow your business
* Flexibility to work on a rotational roster across weekends and public holidays

What's Next?

Shortlisted candidates will be contacted for a phone interview. Candidates must undergo a National Police Check and have ongoing working rights in Australia.

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