Helping Hand

5 days ago

Sydney, New South Wales, Australia beBeeCustomer Full time $55,000 - $57,000
Customer Service Representative

We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team. As the first point of contact for our customers, you will be responsible for providing exceptional customer service via phone, email, and chat.

You will work closely with customers to understand their needs and provide tailored solutions. You will also troubleshoot technical issues to help customers make the most of our platform. Your strong communication skills and ability to build rapport with customers will ensure that you deliver a first-class customer experience.

To succeed in this role, you will need excellent customer service skills, a positive attitude, and a genuine desire to help people. You will also need to be proactive and able to work independently as part of a team.

This is an exciting opportunity to kickstart your career in insurance and work with a dynamic and growing company. If you have a passion for delivering exceptional customer service and are looking for a new challenge, we would love to hear from you.

Key Responsibilities:
  • Respond to customer inquiries via email, phone, and chat.
  • Work closely with customers to understand their needs and provide tailored solutions.
  • Troubleshoot technical issues to help customers make the most of our platform.
  • Maintain accurate records of customer interactions and provide feedback to management.
Requirements:

To be successful in this role, you will need:

  • Excellent customer service skills.
  • A positive attitude and a genuine desire to help people.
  • Strong communication skills and the ability to build rapport with customers.
  • The ability to work independently as part of a team.
Benefits:

We offer a range of benefits to our employees, including:

  • A competitive salary and benefits package.
  • Opportunities for career development and growth.
  • A dynamic and supportive work environment.
About Us:

We are a dynamic and growing company that is passionate about delivering exceptional customer service. We believe in building long-term relationships with our customers and employees, and we are committed to creating a positive and inclusive work environment.

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