Helping Hands
4 days ago
Our company is a service-driven business that places people at the heart of everything we do. Our vision is clear: to operate great workplaces.
We're excited to announce opportunities with our Support Team in Sydney.
This role is ideal for someone energetic, adaptable, and passionate about delivering exceptional customer service while working alongside diverse teams. You'll gain exposure to different operations and teams, making every day a new experience. Training will be provided on systems and procedures before you're placed at a specific site.
As part of these roles, your primary responsibility will be to curate experiences that leave a lasting impression on our visitors and occupants. You will be the driving force behind ensuring every interaction is seamless and memorable. Furthermore, you will play a crucial supporting role for our clients, working across various services: front-of-house support, concierge, placemaking, hospitality, workplace solutions, events, and meeting coordination.
Responsibilities include periods of walking, standing, sitting, and manual handling, keeping you active and engaged throughout your workday.
The ideal candidate will possess at least two years of experience in a customer-facing role, preferably in hospitality, airline, retail, or a similar service-oriented sector. They must embody a customer-centric mindset, adapting to visitors'/employees' needs and preferences to enhance their overall experience.
Key requirements:
- Strong problem-solving skills with a creative and pragmatic approach.
- Maintain a positive and solution-focused mindset when addressing challenges.
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