Care Coordinator

2 days ago

Ballarat, Victoria, Australia beBeeInnovator Full time $100,000 - $130,000
Lead Innovator for Homelessness and Community Services

Overview:

The role of Lead Innovator for Homelessness and Community Services is a key position within our organisation, requiring an individual with significant experience in supporting social inclusion and progression of people experiencing homelessness or social isolation using therapeutic and trauma-informed approaches.

Key Responsibilities:

  • Provide expert advice on complex cases, escalate risks, and support staff through reflective practice, case reviews, secondary consultations, and training.
  • Contribute to the development of evidence-based, culturally responsive and trauma-informed practices across homelessness and community supports services.
  • Lead or participate in projects and programs such as Street2Home, Journey to Social Inclusion, and the Zero Project.
  • Collaborate with the leadership team and fellow innovators to drive service innovations and quality improvements.
  • Travel regularly within the region to engage with teams face-to-face.

Required Skills and Qualifications:

The ideal candidate will have:

  • Significant experience supporting social inclusion and progression of people experiencing homelessness or social isolation using therapeutic and trauma-informed approaches.
  • Deep knowledge and hands-on experience working in homelessness program delivery, including early intervention settings, assertive outreach and housing-first therapeutic and trauma-informed methodology.
  • A track record in coaching and developing staff, leading reflective practice, facilitating training, and providing case consultations.
  • The ability to draw meaningful insights from practice data, identify trends, and recommend improvements at individual, team and system levels.
  • A collaborative, solutions-focused approach, working confidently across teams and disciplines to guide high-quality decisions.
  • Strong understanding of homelessness, community support, children and families, family violence and youth service delivery streams.

Benefits:

  • Salary: SCHADS Level 8, plus superannuation, salary packaging and 17.5% leave loading
  • Full-time hours + hybrid work options aligned with operational needs
  • Work in a values-driven organisation deeply committed to social justice and inclusion
  • Strong internal support and opportunities for ongoing professional development

About Us:

At [Company], we are passionate about working together to inspire people, enliven communities and confront injustice. We have a strong commitment to social justice and inclusion, and we believe that everyone deserves access to quality services and support.

As a 'child safe' organisation, employment with us is subject to a satisfactory national (and international where relevant) police check and relevant Working with Children Check in your State prior to commencement of any paid or unpaid work and/or participation in any service or undertaking.

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