Strategic Communications Specialist

6 days ago


Melbourne, Victoria, Australia Michael Page Australia Full time

About Our Client

Michael Page Australia is an independent, not-for-profit organisation that specialises in resolving complaints related to financial products and services.

Our goal is to ensure fair and transparent outcomes while upholding accountability within the financial sector.

Job Description
  • We are seeking a highly skilled Communications and Media Advisor to join our team.
  • The successful candidate will be responsible for developing and delivering clear, impactful communication to various stakeholders through multiple channels.
  • This includes collaborating closely with senior management to align communication efforts with our strategic goals and corporate plan.
  • The ideal candidate will provide expert advice on media, communications, and stakeholder engagement best practices to enhance current communication strategies and create new initiatives.
  • This role requires managing the production and delivery of communications on time and within budget, ensuring input from relevant subject matter experts.
  • The Communications and Media Advisor will also ensure all communications are consistent with our key messages, brand values, and communication objectives.
  • Furthermore, they will track and evaluate the effectiveness of communication and media strategies, reporting on progress, and recommending improvements where necessary.
The Successful Applicant
  • A tertiary qualification or experience in communication, media, public relations, or a related field is essential.
  • The successful candidate will have a customer-focused approach, committed to providing exceptional service to all stakeholders.
  • In-depth knowledge of modern communications and media strategies, best practices, and channels is required.
  • Strong communication skills, including the ability to write, edit, and produce professional content across various media platforms, are necessary.
  • Excellent interpersonal skills, capable of building relationships with stakeholders at all levels, are also required.
  • A collaborative team player, with emotional intelligence and sound judgement in decision-making, is essential.
  • Proven ability to engage effectively with stakeholders and provide strategic guidance is also required.
  • A highly developed service-oriented mindset, with the ability to foster mutually beneficial outcomes, is desirable.
  • Understanding of the financial services sector or consumer advocacy is an added advantage.


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