Senior Cyber Operations Specialist
2 weeks ago
About the Role:
We are seeking a highly skilled Senior Cyber Operations Engineer to join our team in Privileged Access Management (PAM). As a key member of our Cyber Security Operations team, you will be responsible for consulting and offering hands-on deep technical solutions across PAM and CyberArk implementations, patterns, and configurations.
Your Key Responsibilities:
- Consult and offer hands-on deep technical solutions across PAM and CyberArk implementations, patterns, and configurations.
- Collaborate with cross-functional teams to identify and troubleshoot issues related to Privileged Access Management.
- Proactively monitor the platform's systems and related infrastructure to ensure optimal performance and availability.
- Participate in Disaster Recovery planning and testing.
- Respond to and troubleshoot incidents related to the platform and related systems.
- Mentor and train other IT professionals on the use and administration of the CyberArk platform and related systems.
- Develop and maintain documentation, including standard operating procedures, technical diagrams, and knowledge base articles.
- Oversee and review configurations that are being deployed into the platform leveraging automation with a focus on operational excellence.
What We're Looking For:
- Proficiency in Privileged Access Management (PAM) and CyberArk.
- Ability to articulate business value through visualization tools and applicable data points.
- Passion for automation, orchestration, and leaving nothing to be manual.
- CyberArk accreditation and/or certifications.
- Proficiency working in an Agile, high-paced operations team.
- Experience with ITIL methodologies, including incident, request, problem, and change management.
- Windows Server, Active Directory, and Linux/Unix Server Administration experience.
Desirable:
- Understanding of scripting languages such as PowerShell and Python.
- Experience in AWS Cloud technology and entitlement management.
- Previous expertise in developing automation tooling such as Octopus, TeamCity, and GitHub.
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