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Technical Project Lead

2 weeks ago

Adelaide, South Australia beBeeIT Full time $120,000 - $160,000
Job Title:

Senior IT Engineer

Job Description

As a senior technical professional, you will be responsible for overseeing the delivery of complex projects and mentoring junior engineers within our support team. You will work closely with clients to design and implement IT systems that meet their needs while ensuring security and reliability are at the forefront of every solution.

This role offers flexibility in working arrangements between our office, home, and client sites as required.

Key Responsibilities
  • Provide advanced technical support to clients acting as an escalation point for the IT support team.
  • Design and implement IT infrastructure projects including cloud migrations, network deployments, and security enhancements.
  • Support and maintain Microsoft 365, Azure, and other cloud platforms.
  • Configure, manage, and troubleshoot Windows Server, Active Directory, and related systems.
  • Ensure robust security practices are applied across client environments including monitoring, patching, and compliance support.
  • Lead client onboarding and infrastructure upgrade projects ensuring seamless delivery.
  • Mentor and support junior engineers encouraging knowledge-sharing and professional development.
  • Collaborate with the Service Desk Manager to improve processes and enhance service delivery.
  • Document technical solutions, systems, and processes in line with best practices.
  • Build strong client relationships acting as a trusted technical advisor.
Required Skills and Qualifications
  • Proven experience in a senior IT support/engineering role within an MSP or fast-paced environment.
  • Strong knowledge of Microsoft 365, Azure, and Windows Server technologies.
  • Proficiency in networking including firewalls, routers, switches, VPNs, VLANs.
  • Experience with cyber security tools and best practices including endpoint protection, vulnerability management, and compliance frameworks.
  • Hands-on experience with virtualisation platforms VMware, Hyper-V.
  • Knowledge of backup disaster recovery, and business continuity solutions.
  • Excellent troubleshooting problem-solving, and analytical skills.
  • Strong communication skills able to explain technical concepts to non-technical users.
  • Certifications such as Microsoft Associate or Expert exams, CompTIA Security+, or equivalent desirable.
  • Full UK driving licence preferred due to on-site client visits.
Benefits
  • Competitive salary based on experience.
  • Hybrid working model with flexibility.
  • Opportunities for professional training, development, and certification support.
  • A collaborative friendly, and security-focused work environment.
  • Exposure to diverse clients and technologies offering continuous learning.
  • 28 days annual leave increasing with service.
  • Company pension scheme and other benefits.